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Reviews Written By ramonadell

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  • Samsonite Leather Attache

    Samsonite Leather Attache

    Price
    1 stars
    Defective Merchandise
    February 18, 2014
    I usually LOVE Samsonite products, however the first case I received had second in the leather on one side.

    I called Customer Service and they replaced it immediately, and that I could donate the case to charity. Customer Service was excellent!

    The problem was compounded when I received the second case, not only did it have the second in the leather on one side but, both of the locks were broken!!

    Again Customer Service was awesome, and is sending out another.

    Since the second one was also unusable, I had to run out at the last minute for a gift. I am disappointed that Samsonite would hire a manufacturer that makes such shoddy merchandise.

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