While I love the features and light weight of this product, the stitching on the seams around the handles is giving way again. I sent it for repair after just 2.5 mo. of use. It needs to be repaired again...
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While I love the features and light weight of this product, the stitching on the seams around the handles is giving way again. I sent it for repair after just 2.5 mo. of use. It needs to be repaired again after 18 mo. of use. I'm used to much better quality from the Samsonite products I purchased in the past. Although Samsonite pays for the repairs while the bag is under the 3-year warranty, there's no reimbursement for shipping costs to the repair center.
On the plus side, this laptop briefcase has features I like --top zippers, separate laptop and papers compartments -- pen and pencil holders and pockets -- and is made from virtually indestructible fabric.
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