Customer Service:
Hours: Monday through Friday 9:00 AM - 5:00 PM EST
Please allow 24 business hours for response by email
For 24 hour phone support, call 1-800-765-BAGS (2247)

Warranty and Repairs:
Hours: Monday through Friday 9:00 AM – 6:00 PM EST
A response will be sent within 7 business days, or for faster service, please call 1-800-262-8282