Certain replacement parts are available for a small shipping charge through Consumer Relations. These include: Keys for Hardside Luggage; Padlocks for Softside Luggage; ID Tags; and Detachable Shoulder Straps.
Order Replacement Parts
1-800-262-8282 (Monday-Friday 10:30 AM – 5:30 PM EST)
TERMS & CONDITIONS:
Offer not available in Samsonite Stores or Samsonite Factory Outlet stores. This offer cannot be combined with any other coupons, discounts and free shipping offers. It is not valid on gift cards, clearance items, holiday specials or previous purchases.
Discount not valid on the following Samsonite products:
Cosmolite, Cubelite, Hommage III , Black Label Business Cases, Opto II, Silhouette 12, Aspire Sport, Hyperspace, 300 Series XLT, LIFT, Luggage Sets, Premier, Cruisair Bold, Fashionaire, Business Cases, Ipad Portfolio Cases , Backpacks, Travel Accessories, Backpacks, Tote A Ton Duffles, and Clearance.