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$20 Off ORDERS $100+; $50 Off ORDERS $200+ or $100 Off ORDERS $300+ on select products + FREE STANDARD SHIPPING OVER $99.
Online only. Ends 4/28. Use Promo Code: APRDEALS. Offer Details.

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Repair Policy

Replacement Parts

Certain replacement parts are available for a small shipping charge through Consumer Relations. These include: Keys for Hardside Luggage; Padlocks for Softside Luggage; ID Tags; and Detachable Shoulder Straps.

Order Replacement Parts

1-800-262-8282 (Monday-Friday 10:30 AM – 5:30 PM EST)