Ordered a new Dura-lite to replace one that survived 10 years of international travel until finally being dropped & dented 1 too many times. With at least 3 international trips a year, never had any...
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Ordered a new Dura-lite to replace one that survived 10 years of international travel until finally being dropped & dented 1 too many times. With at least 3 international trips a year, never had any problem with latches, locks or wheels.
Had an issue with my order, but found myself dealing with the least helpful customer service agent ever. Tried calling back, and got the same treatment from another agent who was at least apologetic for being so unhelpful.
Would give the suitcase 4 stars for being very sturdy and quite reliable, if comparatively heavy these days, but subtract a star for the terrible experience with Samsonite's customer service. Strongly recommend this suitcase, but bought from Amazon or another seller.
Limited Time Web-Only Special - 20% OFF Select products.
Use Promo Code: DECOFF20.
Ends Tuesday, December 23, 2014 11:59 PM PST.
* Some Exclusions Apply.
Free Standard Shipping On Orders Over $49. No Promo Code Needed.
Product Collections Included In Promotion:
Hyperspace XLT, Xenon2, Bartlett, Pro4, Ascella LTE, Midtown, Southbridge, Colombian Leather Business, Women's Business Cases, Viz Air, Tectonic, Ripstop Duffles, Andante Duffles, Tablet Cases, Tote a Ton Duffles.
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Discount not valid on the following Samsonite products:
Cosmolite, Firelite, Hyperspace, Winfield 2, Silhouette Sphere, Reflex II, MIGHTlight, Cruisair Bold, Inova, F Lite GT, Fiero, Winfield 2 Fashion, Savor, Lift2, Spin Trunk, Aspire GR8, S'Cure, DK3, Luggage Sets, Fashionaire, Select Business Cases, Select Backpacks, Travel Accessories, and Clearance. Shop.samsonite.com does not offer price and/or promotion matching.