Shipping & Delivery

Once an order has been processed, we are not able to upgrade or change shipping methods. We are also unable to modify or cancel the items on your order once it has been confirmed. 

Please allow 1-2 business days for processing. 

Learn more here

Warranty Policy

Samsonite® Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. This attention to quality and performance is why Samsonite is Worldproof® and has been for nearly 100 years. 

Register your product for warranty here

Return Policy

If you are not completely satisfied with your online purchase, you may return unused merchandise within 90 days of the original shipped date for a prompt refund. Shipping and handling charges are not refundable unless the product arrived damaged, or the incorrect product was shipped. 

If you return any part of your order and that order was part of a promotion, any refund may be reduced. 

Please allow 14 business days for us to process your return. 

Start your return here